Pre-benchmarking. What does WHO assessment give to Ukrainian pharma?
The State Service and the Ministry of Health gave the details
Pre-benchmarking. What does WHO assessment give to Ukrainian pharma? Read More »
2023
What was found during raids on pharmacies in Khmelnytskyi?
During the raids the facts of violation of part 5 of article 8 of the Law of Ukraine “On Advertising” were established
What was found during raids on pharmacies in Khmelnytskyi? Read More »
When is a patient entitled to a free CT scan? Explanation of the NHS
The state pays for patients to undergo computed tomography. This examination, as well as consultations with doctors, medical support, operations, etc. in medical institutions that have an agreement with the National Health Service of Ukraine, is free for the patient.
When is a patient entitled to a free CT scan? Explanation of the NHS Read More »
Step-by-step instructions for working with dissatisfied pharmacy customers
Even the best attempts to calm an angry customer don’t always work. In such cases, it’s best to suggest that they speak to the pharmacy manager. Often, it’s quite simple to escalate the issue to higher management to satisfy the individual.
Step-by-step instructions for working with dissatisfied pharmacy customers Read More »
How to manage your time while running a pharmacy?
Working as a manager of a pharmacy or pharmacy chain is extremely difficult and stressful, and one of its most important resources is time. Indeed, every day you have to personally solve many problems or delegate authority. This can be a difficult decision, because in the end it is the manager who is responsible for everything that happens in the pharmacy
How to manage your time while running a pharmacy? Read More »
Coping Strategies Against Burnout for Pharmacy Employees
A 2017 study conducted in the USA showed that the burnout rate among clinical pharmacists is 61.2%.
Coping Strategies Against Burnout for Pharmacy Employees Read More »
What will change on July 1 for patients, physicians and pharmacists?
Comments were provided by the Ministry of Health and NHRIs
What will change on July 1 for patients, physicians and pharmacists? Read More »
Ministry of Health: Pharmacies in Kherson, Odessa and Mykolaiv regions will be checked regularly
The purpose of the State Service’s inspections is to prevent attempts to profit from an emergency situation, in fact, from a human tragedy
What to put in your first aid kit and advise customers at the pharmacy in case of radiation hazards
Editor’s note: The purpose of this article is to arm you, not to scare you. Ukraine is at war with a terrorist state, from which you can expect anything, including radiation danger
Please engage with the customer: discuss the benefits of flirting in the pharmacy in a new understanding of this word
Should you flirt with customers? I think you should. Are you surprised? You’re probably used to understanding “flirting” as playful banter, flirtatious glances, and romantic sighs, right? Of course, this is unlikely to be helpful in serious business.
We disprove myths about working in a pharmacy and beyond
The diagnosis of “sudden death at the workplace”, in Japanese “karoshi”, mows the ranks of maniacal workaholics – Japanese. Even the Prime Minister of Japan Keizo Obuti fell victim to it, who worked 12 hours a day without vacation for three years in a row.
We disprove myths about working in a pharmacy and beyond Read More »
A single national regulatory body in the sphere of circulation of medicines and other medical products will be established in Ukraine
The new law “On Medicines” provides for the establishment of the State Control Body (SCB) – a central executive body with a special status, which implements the state policy in the sphere of creation, admission to the market, quality control, safety and efficacy of medicines. Most of the articles of this law are enacted 30